Design specialisms that realise strategies.

We‘re proud to have a highly–talented cross–functional team of thinkers and doers.

Design specialisms that realise strategies.

We‘re proud to have a highly–talented cross–functional team of thinkers and doers.

 

Brand DNA

We work with clients to understand the brand‘s purpose and personality. We determine its human characteristics to ensure it holds a unique space in the minds of the audience. This personality lies at the heart of everything we do and forms the foundation of every experience.

 

Store Design

From macro to micro and everything in between. Whether it be a flagship or pop–up, we design spaces that engage customers, motivate teams and bring brands to life.

 

Workplace Experience

As the idea of a fixed workplace gives way to fluid, agile methodologies, the spaces we work in need to support this innovation. We design workplaces that support the brand‘s purpose and connect emotionally with staff – this can build advocacy and improve productivity.

 

Retail Academy

To believe in a brand, its values have to be more than skin–deep. We provide training programs for frontline staff that focus on how behaviours can deliver the Brand DNA.

 

Network Optimisation

We believe the best way to drive customer engagement and ensure that clients have store formats, facilities, location and network size that is fit for purpose in a digitally–led world. That‘s why, together with our partners, Accenture, and Javelin, we develop network strategies that explore what customers need and what they will need in future.